The City of Minneapolis and partners have developed a training program for careers in 911 telecommunications. Hennepin, Anoka and Ramsey counties have partnered with HIRED and Hennepin County Technical College to offer the free course.
Students will learn core competencies for 911 telecommunications, including communication procedures, critical documentation, concepts in emergency situations, medical and safety dispatching, assessment, legal aspects, cultural awareness, and stress management. Job shadowing opportunities are also available to gain workplace exposure. Job shadowing opportunities will also be available.
Graduates may then apply to the partners who will work with their respective Human Resources teams to evaluate the candidates.
Potential candidates can learn more at an information session Aug. 10 or 22 and at www.hired.org/training/911telecommunications.